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View Full Version : Still have to wait with TV Shopping Direct



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14-10-2009, 10:56 AM
<img src="/images/tvsdasa.JPG" border="0" hspace="4" vspace="4" align="right" />TV Shopping Direct Ltd have had an Advertising Standards Authority (ASA) complaint upheld against them after failing to deliver the on screen promise of &quot;just three to five business days&quot;.<br /><br />The complainant, who had to wait a month for his double mattress to be delivered, challenged the availability of the Dormeo double mattress at the time the ad was broadcast.<br /><br />The infomercial for the Dormeo memory foam mattress stated &quot;No need to wait four to six weeks. Now you can enjoy your luxurious, good night's sleep with delivery in just three to five business days. You pay no postage and packing, another 20 value, at no extra charge ... Dormeo memory comes in almost any size&quot;. On-screen text stated &quot;Free Fast Delivery. Guaranteed Delivery in 3-5 business days&quot; and gave the price of a single mattress.<br /><br />The ad must not appear again in its current form unless TV Shopping held sufficient stock to meet the delivery guarantee.<br /><br />Read full Adjudication <a href="http://www.asa.org.uk/asa/adjudications/Public/TF_ADJ_47073.htm" target="_blank">Here</a>