Left hand not knowing what right hand is doing.

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originalmeggie

Registered Shopper
Joined
Jun 30, 2008
Messages
31
Location
north
:mad::mad::mad:

Remember my faulty bracelet? The one outwork sent back with the stone still missing? Well, I was to return it to CS for checking (that all the claws were secure) before they sent it back to Outwork.

I did.

They've returned it to me saying it's out of warranty.

I am picking up the 'phone as I type!!!!!!

Meggie
 
If the fault occurred during the warranty period, surely that's the only important thing here? I hope you get it sorted satisfactorily. Where's Steve A's replacement, he would have been on to this and got it sorted for you pronto!
 
As I said, I 'phoned immediately & now have another number with which to return it. My postage will be refunded, but it's still hassle to wrap it up & take it to the Post Office - again!

As I understand it, someone hadn't looked at the history. Wonder how they thought I had a kosher returns number?

Really glad I haven't bought for many months,

Meggie
 

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