Delvery times?

teddybear581 · Apr 28, 2010

I have just ordered from Rocks TV. I checked out my basket on Saturday night and received an email yesterday to say my order would be delivered on 4th May.
Taking into account the next working day would have been monday 26th is that a normal delivery time?
Its just that I ordered a ring for my anniversary and I had hoped to have had it delivered quicker than that.

ruby · Apr 28, 2010

I just checked my email and mine says 04/05/2010, I didn't even notice the date as I just clicked on the link to track delivery and that told me it would be delivered today. It has been delivered now so I would check the link as the date they have put in my email is obviously wrong.

Paula Bennett · Apr 28, 2010

Would you both be able to email me your order numbers?

We would like to look into why this is happening.

Kind Regards

Paula Bennett

[email protected]

teddybear581 · Apr 28, 2010

Thanks for the replies Ruby and Paula. :happy:
I was just in the middle of emailing the details to Paula when the door bell went and it was my delivery.
Excellent service and thank you Paula for your concern.:handshake:

persianglitter · Apr 28, 2010

It Could be something to do with the up and coming Bank Holiday Monday (5 days time) xxxx

Milly · Apr 29, 2010

I also checked out on sunday and had an e-mail saying delivery 4/5/10 but it came on tuesday afternoon and the ring i ordered is totally stunning and is staying with its new mummy lol

Delvery times?

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