Great Customer Service! :D

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Bennyxp

Registered Shopper
Joined
Jan 3, 2010
Messages
1,289
Location
Norwich
Many people have said bad things about sit-up.tv's customer service, but I havn't really dealt with them due to me ordering online, so i didn't know if they were good or bad.

Last night I got in on a MEGADROP! But I didnt have any money on my card to pay for it, (as I was going to put it in tomorrow) So I got this man who was very helpful. He wanted to know why the money wasnt going through, so he asked me when the money would be in the bank, so I said by tomorrow at 5PM....so he was very nice and said 'Okay, Ben, thankyou for that, we will contact you at a time suitable for you.' So we decided on a time. He wished me a good week, and I couldnt ask for more from their CS.


Welldone!! :D

-So, have you had a good or bad experience....lets hear them!
 
Yesturday I asked them to ring back tomorrow (today) at about 17:00. Well they rang back at 17:04! Brilliant! :D
 
They are on the whole pretty good with CS and deliveries...its just the occasional blip that spoils things.
 

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