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View Full Version : The good, the bad, and the ugly!!!!



Beady Belle
14-08-2008, 10:38 AM
My delivery arrived yesterday, consisting of the amethyst ring I sniped from Kitkat - sorry KK, but I wanted to maximise my p&p. It's lovely, really substantial amount of silver, very modern looking with the sandblasted silver contrasting the shiny silver. What a bargain at 9.

The amethyst cufflinks which I asked Steve to put in, and subsequently got, weren't quite a matching pair!

However, the mark of a good company is not how they handle things when they go right, but how they handle things when they don't. One quick email to Terrific Tony, and it's all sorted, a replacement pair and a refund of my return postage! Just the sort of customer service we have come to expect from the Bennetts.

OH was a bit disappointed, but he'll soon have his replacement pair.

Dazgemsking
14-08-2008, 10:49 AM
Ok cool mad4gems:) good morning

Pepsidoodle
14-08-2008, 10:56 AM
Very nice & good cust serv too :D

Liking the contrast in the ring, very nice

Ta for posting!

Tabs
14-08-2008, 11:38 AM
Great pieces Mad4Gems. Shame about the mis-matched cufflinks but Tony and the CS team will allways shine thro!:)

Mathilda
14-08-2008, 01:02 PM
Love that ring! I have seen it with other stones, too. Seems to look good in every colour..... :D .... which just adds to the temptation factor, doesn't it? !!

PearlyQueen
14-08-2008, 01:41 PM
Very nice hun - and good CS from Rocks. Well done to both!

Beading Belle
14-08-2008, 03:34 PM
Lovely M4G and a big well done to rocks CS.

SUPERCOOLWILLOW
14-08-2008, 03:52 PM
wow M4G that ring is lovely and that cufflinks are nice and glad to hear they are sorting out problems pronto the sign of a good company

Pinkbubblesnake
19-08-2008, 05:16 AM
I have the sane ring it was my first purchase;)