I paid £6.95 postage and the item still has not been shipped this was done on Monday before 10am I think this is really poor service on the part of QVC what does everyone else think I have rang CS and the girl told me last night it would be shipped but rang today and it still in warehouse
£6.95 postage
- Thread starter popcorn
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madaunty
Quietly, Very Confused
£6.95! What was it/how big.? For that P&P charge I'd want it personally delivered in a gilded carriage by Johnny Depp................ :whew:
rosey
Registered Shopper
That's cheap by QVC standards!!!:wink:
QVC are really bad like this. Sorry to say, I find that when things start to go wrong like this they tend to keep heading downhill. I was waiting for a coat for Christmas last year and every day I had to phone and check and each time I got a different answer. Some confirmed despatch while others said it was out of stock and still others said it would be out soon. I never did get it. After Christmas I essentially told them to stuff it and got my money back (which took ages too).
Their delivery claims are, IMO, wildy unrealistic. They are claiming 3-5 working day delivery on some items and yet it is still taking 2 days for them to despatch in the first place.
Their delivery claims are, IMO, wildy unrealistic. They are claiming 3-5 working day delivery on some items and yet it is still taking 2 days for them to despatch in the first place.
Boris Bear
Registered Shopper
- Joined
- Jun 24, 2008
- Messages
- 3,333
I ordered some Yankee Candles from YankeeDoodle at lunchtime on Tuesday and they arrived on Wednesday morning, the p & p was £2.95. I don't understand how, with their high tech warehouse, QVC can take so long to get the goods dispatched.
B
Boycie
Guest Shopper
The p & p charges are ridiculous sometimes and have frequently stopped me ordering items. I hope they aren't going to put them up further, because they've now changed the delivery times to 3 - 5 working days.
Themroc
Registered Shopper
I find that other companies have free P&P if the order is over £35 and the items are delivered the next day.
Why can't QVC do the same?
Why can't QVC do the same?
plint
Registered Shopper
- Joined
- Jun 24, 2008
- Messages
- 454
3-5 days after despatch
[/U]
Hi,
The delivery time doesn't start until the item is sent out - according to QVC CS. So if you say 3-5 days, it sounds OK, but if you add on the 2,3 or more days the item is waiting to be sent out, it is a pretty poor show.
:headbang:
[/U]
Hi,
The delivery time doesn't start until the item is sent out - according to QVC CS. So if you say 3-5 days, it sounds OK, but if you add on the 2,3 or more days the item is waiting to be sent out, it is a pretty poor show.
:headbang:
B
Boycie
Guest Shopper
The presenters should make this clear on air. How many times have you heard them say 'You could be wearing this in 3 to 5 working days.' It's very misleading.
