Returning an item

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roxygirl

Registered Shopper
Joined
Jul 22, 2008
Messages
18
Can someone please help with returning an item. I have not done this before and don't want to run into problems with their 30 day return rule. I bought an item which has an invoice date of 15/5 which was a Saturday. I can't remember when I received it though.

If it has to be returned within 30 days, does that mean that they have to receive it back within the 30 days? If I returned it Monday, would I still be within the allowed time to return it?

Hope I'm explaining this properly so it makes sense to someone else!

Thanks everyone
 
There is a return by date on the packing slip this is usually a couple of days after the order date to allow for how long it took to get to you.

Hope this helps.
 
There is a return by date on the packing slip this is usually a couple of days after the order date to allow for how long it took to get to you.

Hope this helps.

Thanks so much Rosey, I hadn't spotted that!
 

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