Studio sample different to the one i got...again !!

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Happygolucky

Registered Shopper
Joined
Aug 4, 2010
Messages
75
God, i must sound like such a moaner !! just received a Tanzanite ring from Gems TV, and yet again the colour is NOTHING like the one that was on screen, i appreciate all stones are different and unique, but this is ridiculous !!! the one i bought was billed as AAA, BUT this is A at best....

Why does this happen? my guess is that the studio samples come from the supplier so have to look amazing, but the actual stock is of a lesser quality....could there be any truth in this?

3rd time this has happened to me now.......

D
 
Hi Happygolucky

I am so sorry to read this post. I promise you that this is not the case and the warehouse pickers do not have any instruction to do this.

Please email my PA: [email protected] and he will sort you out a replacement

regards

steve
 

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