I returned the kodak tsv printer because it wouldn't allow me to print wirelessly, which was the reason for the purchase. The guy from citylink collected it 14 october. When I asked him for a receipt, he asked me if I had a piece of paper, and wrote some details, incl. his name, date, time, company, on it. The refund has not yet been processed, and I have contacted QVC three times over the last four days with no joy. I know it goes back direct to kodak, who are then supposed to inform QVC, which they haven't. Obviously it is an expensive item, and QVC have taken the first two payments, even though I don't have the item, so it is quite worrying that I don't yet have the refund. QVC assured me that I will definitely receive a refund, no matter what. We have to sign for the items when they are delivered, so we should be given an official receipt before they are allowed to collect it.
Has anyone else had a similar experience? It's been almost 5 weeks.
Has anyone else had a similar experience? It's been almost 5 weeks.