Emailing customer services???

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gourangaoo

Registered Shopper
Joined
Oct 7, 2009
Messages
61
Just wondered if anyone has an email address for someone high up the rankings of IW so I can contact them with a purchase issue???
 
Try theses

Claire Elmer (Miss)
Customer Relations Officer | Contact Centre
Ideal Shopping Direct Limited
Tel: 08431 688888
Ext: 6341
Fax: 01733 347320
Email: [email protected]

or

[email protected])

No idea if they work but thats what i found from previous threads. Hope it helps :)
 
I found Gareth Parker to be extremely helpful too, both via email and telephone calls......he rang me! Hope you get your issues sorted to your satisfaction.
 
I'm afraid I didn't find Gareth Parker very helpful. He did reply to one of my e-mails asking me to send a copy of my bank statement as proof I had made a purchase which I did but never heard from him again. Fortunately I had paid with Paypal so I opened up a dispute and did eventually get my money returned. Consequently, I will never order from Ideal World or C&C again.
 

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