got my declaration form from qvc. but did not want the irritation of having to post declaration at my cost and obvious inconvenience. so e mailed qvc and said could i send it over e mail. they said yes and sent me the link. sent the signed declaration but i noticed later on that my signature did not show up on the declaration. i phoned qvc and she said its ok will still action the refund.
suprise suprise e mail from qvc saying that they cant read the signature properly and i have to post it. no refund until they recieve the signed declaration! i was so pissed by now. i asked to speak to a superviser. i said that i never recieved the dress and the hermes printout they sent me said that the dress was never picked up by hermes so by rights hermes should sign the declaration and I WAS NOT GOING TO SEND ANY DECLARATION AS I WAS SICK AND TIRED OF QVC'S BACKWARD THINKING C/S. and i said i want my refund or i will report them to trading standards for witholding my money. she asked me again. i said i am not sending a declaration and i want my refund actioned now. on this occasion she will give me a refund. qvc will never get any money from me again.
suprise suprise e mail from qvc saying that they cant read the signature properly and i have to post it. no refund until they recieve the signed declaration! i was so pissed by now. i asked to speak to a superviser. i said that i never recieved the dress and the hermes printout they sent me said that the dress was never picked up by hermes so by rights hermes should sign the declaration and I WAS NOT GOING TO SEND ANY DECLARATION AS I WAS SICK AND TIRED OF QVC'S BACKWARD THINKING C/S. and i said i want my refund or i will report them to trading standards for witholding my money. she asked me again. i said i am not sending a declaration and i want my refund actioned now. on this occasion she will give me a refund. qvc will never get any money from me again.
