Forgive me for being cynical but someone saying all that in their first post here ..... Hmmmmm.
You are right Steve and Sarah are very passionate and care about the product and customers but I think and I stress this is my opinion not fact, that when they opened Rocks, they had a totally different attitude to selling. Steve and the other presenters were open and honest all most brutally so, stating for example when the gem in the ring wasn't the top quality but they wanted to bring that gem to people who could only afford a lower price point so there did have to be a compromise. The presenters never shouted and didn't use their bodies to try and encourage the men to buy for their other half.
Fast forward to now, we have shouty presenters, who claim every single gem is the best they have ever ever seen of it, the women show as much cleavage as possible and they use every cliche in the book, from using the much hated heartbeat background track, to pretending the item they are selling shouldn't be in the current sale but as they shown it they had to do it 'so take advantage'.
Maybe you are right about Nick's hair, but I can't help but feel it is vanity as he is on the telly. I am sure he would look much better cut short.
Calling all Mike Mason fans: Mikes autobiography "Hair today, gone tomorrow" will be exclusively sold on Bid soon. Written with his own crayons this is a warts and all tale of an electrician come good. The front artwork is done by Stephen Gayford and the audiobook is read by Sally Jaxx. You don't have to download it, just email her and she wil start reading it wherever she is, you will hear just fine.