Recent content by miss poly

Phoned CS yesterday and told to send ring back for a replacement, no mention of postage, wasn't impressed Got an email forn CS saying send it back and put note on cost of postage in the letter for a refund, will send it back tommorrow as I was at work today and 1/2 post office here. I havent...

quote As soon as the piece comes up (if you're interested in it), go to the CR catalogue and then just press on the colour of the gemstone (top left ish). That brings up a list and it's easy to select from there. You can keep an eye on the auction because it still shows top right of the screen...

great cause great idea how will the new auction affect those who can't watch we won't be able to auto bid :6:

Hi It was a lemon citrine and topaz silver ring for my daughter she likes chunky jewellery and she wore it to work, and the stone came out I tried ringing this morning, didn't realise it was only Mon-Fri but I haven't had much luck with orders either when I've phoned (web orders not...

Hi A ring I had delivered last week has just lost its stone! I have emailed them and wait for the reply haven't phoned as its quite late has any one else had a problem :49:

Hi R&C Helper have you been reading the other theads? especially re the web problems. your presenters keep saying use the web if pos to take the heat off the phones, but then we have all these probs! I won't keep shopping if the probs persist Thanks Pol

I thought it was just me having probs! I have queried an order last week that they hadn't sent, but others ordered after had arrived, they eventually got back to me saying the delay was due to the web admin being in Thailand. Today I rang re an order which I had placed on the web but when I...