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  1. O

    refunds now as credit to account and still not being processed!!!

    If you believe this you'll believe anything... Various Pr companies? Like who? A company of this size and capabilities doesn't have any decent PR contacts. 1 maybe, 2 possibly but enough to do a sale for weeks on end. Not a chance!
  2. O

    refunds now as credit to account and still not being processed!!!

    Pretty sure they don't have 1000's of new customers, in fact i wouldn't be surprised if they'd lost 1000s. You'd be lucky if 50 people watched the sky show on after 6pm, so who knows where they get the 1000's from. More false advertising to manipulate the customer, something i always hated about...
  3. O

    Mega clearance sale

    I agree with you in principle Inspiration, but for a company there is nothing more frustrating than someone who puts 20 'last item pieces' in a basket then calls up and cancels 19 of them. The items then have to be replayed at a significant cost. I think what Rocks and Co are trying to do is...
  4. O

    refunds now as credit to account and still not being processed!!!

    If you looked at this forum 4 years ago you wouldn't see a bad word said about Rocks and Co - The company issued refunds with in 7 days of return and things were looking good.. Fast forward 4 years and it's complaint after complaint and it's terrible to see. The customer is the most important...
  5. O

    Refunds not being processed

    I nearly fell off my chair when i read this! Accounting team? The refunds are processed by the warehouse - The returns are stacked in boxes based on the day they were returned. A member of the warehouse team will then refund each item - It's one of the longest processes i've ever witnessed for...
  6. O

    Does anyone know?

    It's simple - John and Jeri get paid the most, but John Scott doesn't have great figures. I'm not sure what Vicki is on now, but she wasn't far behind Jeri and Jeri used to get all the premier shows. Vicki was the most cost effective presenter by a country mile. My guess is Alan either wanted...
  7. O

    Whats happening to Rocks

    'Managing Director' Andrew 'Jabba' Jablonski and 'Call Centre Manager 'Michelle Duggins' are two of the most incompetent people I've ever come across. Not one person in that company has any respect for them. Axe to grind? Maybe... but I've just been given legal clearance to disclose my...
  8. O

    Has he left?

    I have to agree with Graham - wooden, monotone and take it from me a complete numpty in real life too. Terrible presenter but even worse as a producer!
  9. O

    Refund policy

    I don't want to rub salt in the wounds, but take it from someone who knows Rocks and Co will tell you whatever you want to hear. The returns are piled in old boxes, and they are always at least 20+ days behind. 'Jabba' the MD is about as useful as a one legged man doing break-dancing - They...
  10. O

    Does anyone know?

    I noticed that they used to advertise a banner on this site, but they don't any more? Strange... Must be money troubles
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