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I'm interested in an item on Gems TV website which is priced at over £1000 so I rang up CS to see whether it had sold for a cheaper price on TV before, and whether I could buy it cheaper than it was on the website. I was told no, that was the price. I have done this before in the past and got...

Does anybody know whether the Jewellery Channel or any of the other jewellery shopping channels like Rocks & Co and Gems ever have makers marks/initials on their rings as well as a full hallmark and if so, what they are?

Does anybody know how long TJC take to refund items that have been returned? I want to order something else but am not going to until this refund has been processed.

I have seen an alexandrite and diamond ring in a local jewellers. Inside the shop and in the window, it displays as an olive browny golden colour but in the daylight it turns a deep bluey green. The alex is 3.3 carats and is flanked by two 0.25 carat diamonds. It is set into 18ct white gold...

Does anybody know the make and colour of that light taupe brown colour nail varnish that Jill Franks and Pippa whatsername wear? I'd like to get some but don't know what it is.

I see that the Jewellery Channel are launching Ambanja Demantoid Garnet on Friday. I was under the impression that this was a Tony Diniz special amazing find (he was always cracking on about how when it was first found, they thought it was a less valuable gemstone (green sapphire) and exclusive...

These arrived yesterday. I said after my last (first) order took so long to arrive that I wouldn't buy from TJC again but I'm afraid I succumbed! Have been after some round cut dark amethyst earrings for a while, and these were pictured on a promotional email for the £2.95 postage day the...

Love the new Watch us Live web page. The live video now appears on the same page as the item details which makes things a lot easier and simpler, and saves you having to click into the web stream page separately to view.:mysmilie_82:

Just been watching James Russell doing the Tanzanite show. He said only 1%of the tanzanite which comes out of the mine is AAA grade. Now I always thought, maybe wrongly it seems, that it's the amount of heat treatment applied to the gem which determines the intensity of colour and the grading...

What's the difference between Rubellite and Rubellite Tourmaline? I see that Gems are selling both now.

Taken from Gems TV schedule: "Most meteorites are thought to come from an asteroid belt located between Jupiter and Mars. GemsTV brings you an an hour dedicated to Shooting Star Meteorite, a perfect gift for this Valentines Day" A perfect gift for Valentine's Day?? I don't think so! If I was...

Rocks & Co have recently been selling some beautiful 1 carat+ coloured diamond rings - green, yellow and blue. On the accompanying UGL(?) certificate, it says 'Colour: Enhanced for colour'. What does this actually mean? How are they enhanced? Did each gem start off as a white diamond and...

I have just ordered my very first item from Rocks & Co. The item was checked out on the web on Sunday night and arrived this morning (Tues). Being used to purchasing from Gems TV, I wasn't sure whether the item had actually gone through because there isn't anywhere on your account details...

Well, I've decided to keep my demantoid garnet ring after all but first I called Gems TV to find out a bit more about the diamonds in the ring. I was told over the phone that they were S1 and SI1 grading (there are two sizes of diamond in the ring but she couldn't tell me which had which...

I posted a while ago about wanting a Demantoid Garnet ring and one I was considering. Well, I didn’t go for that one in the end but bought this instead: http://www.gemstv.co.uk/shop-detail.jsp?product=UQV2127&category=preweb&colourScheme=9 It is absolutely stunning and I love it to bits...

I haven't bought anything from Rocks & Co - yet! Although I am tempted by a couple of things. Generally speaking, do you think Rocks & Co's prices are higher than say Gems TV and TJC?

I've just won an item from a live auction via the web, which has gone into my basket, but I've since changed my mind and can't find any way to remove it (with Gems there's a x which you click to remove an item). I've rung customer services to ask but they're closed until tomorrow. Can someone...

I've just started watching Rocks & Co. Presenter Stacey Ellis reminds me of Martine McCutcheon who used to play Tiffany in EastEnders. Does anyone know if they're related?

I have been looking at this http://www.gemstv.co.uk/shop-detail.jsp?product=UZZ1663&category=webgame&game=3050005929634&colourScheme=9 with a view to having the zultanite converted into a prong set ring. However, because the zultanite is bezel set you can't see the edges of the stone. Is...

I haven't bought anything from the Jewellery Channel or Rocks & Co before, having only purchased from Gems TV, but I'm now looking for a pair of tanzanite round cut earrings. Please can you tell me if TJC and R&C accept earrings returns and are they sent to you so that you can see them properly...