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I just wanted to post how fantastic the customer service is. I had a problem with an item in my basket and a ring that I had removed the tag before I noticed a problem. All issues have been resolved so I wanted to post a big thank you especially to Katherine, Anita and John. Cleo

Hi Has anyone one else seen the birthstone ring box auction, on the web it starts at £2 the increases to £30. It happened on GTV1 and GTV2 before eventually dropping again to £5.50. Cleopatra

£1 Superdeal Fiasco Update Hi everyone I e-mailed and spoke to Customer service re my complaint I received a letter from Vanessa Gillgrass, Operations Director with an aplogy and inviting me to contact the personal shopper to see if they could get me the items or find a SUITABLE ALTERNATIVE...

I see they have a burmese ruby pendant in the new items thread, I though I read somewhere it was Gems TV policy not to buy from myanamar? Cleopatra

Is anyone else having problems? I can get the TV or web games to load:mad: Cleopatra