Help Support ShoppingTelly:
OK PPC I've had a search and the person I emailed is Sunil Agrawal who is the Chairman of Vaibhav Gems who own STS Jewels and TJC. This is their site:- http://www.vaibhavgems.com/vaibhav2/m.htm
Sunil is based at STS Jewels in New York and although I can't find the email address I used I think it's [email protected]
If that's not right then you could try their customer services to ask for his email [email protected]
Good luck.
Sunil is based at STS Jewels in New York and although I can't find the email address I used I think it's [email protected]
If that's not right then you could try their customer services to ask for his email [email protected]
Good luck.
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Pinkpussycat
Guest Shopper
Cheers Klos :clap:....I think quite a few fms and guests will be saving that info too. :thinking2: 
PC:
PC:
Marble
Registered Shopper
- Joined
- Jul 8, 2008
- Messages
- 237
I emailed Sunil Agrawal in the past and that email address looks familiar. I just trawled through my inbox and outbox and have obviously deleted the emails, but I recall that he responded to the effect that he had passed it on to "name" (I can't remember who) and asked him to contact me, which he did pretty pronto. Got to be worth a try.
Sorry, going off topic here for a minute but I have to say Yazrose I like your Mood! "In love" awwww that's so nice
Do we need to buy new hats or are you living in wedded bliss already?
No hats just yet Klos, I kinda asked this guy that I like out, I managed to give him my number, I have liked him for ages. Will see what happens. xxx
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Pinkpussycat
Guest Shopper
You flooze!! :Mrs James: Have a great time and try not to be too good. PC:
PC:You flooze!! :Mrs James: Have a great time and try not to be too good.
As if I could be too good hun. xxx
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Pinkpussycat
Guest Shopper
Uhm, well just be very very bad/good and keep him coming back for more.....:Mrs James:
PC:
M
Meeshoo
Guest Shopper
I've just re-read this thread Sue and it occurred to me that (a) by offering to send you the £50 they have admitted liability in that their T&Cs were ambiguous and (b) by doing so they have entered into a contract with you.
I too have emailed Sunil in the past and got the same reply as Marble and also a very swift response from the manager in London at the time (who I'm sure has since moved on). Well worth an email to him.
I too have emailed Sunil in the past and got the same reply as Marble and also a very swift response from the manager in London at the time (who I'm sure has since moved on). Well worth an email to him.
I have been told I am due a cheque too.
I mailed on the 19th Aug and got a reply back (very quickly I have to say) which stated:
'This whole process can usually take up to a month. The MD who has to counter sign the cheques is currently out of the country and is due back at the beginning of next week.'
so he was back from the week beginning the 24th, still nothing here!!
I mailed on the 19th Aug and got a reply back (very quickly I have to say) which stated:
'This whole process can usually take up to a month. The MD who has to counter sign the cheques is currently out of the country and is due back at the beginning of next week.'
so he was back from the week beginning the 24th, still nothing here!!
persianglitter
Fire up the Quattro!
That is so annoying, if they are offering you a cheque, then they should have the decency to send it out to you, as their customer ASAP, if it was the customer owing them the money, they wouldnt be so patient - surely in a company as big as TJC there must be more than one person in charge and capable of signing a cheque - it just seems very bad manners on TJC's behalf; a badly treated customer will soon end up taking their custom elsewhere. I Hope it all gets sorted out for you, its not nice to have the added anxiety and stress on top of things. xxxx
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Ok I must be missing something here! Why are they sending cheques instead of just refunding the credit/debit card that was used for the purchase? Money Laundering laws state that monies should be refunded by the same method as the original payment!! I thought they didn't accept cheques?
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Pinkpussycat
Guest Shopper
Mine had to be done by cheque Klos because it wasn't part of the original card transaction i.e. TJC charged me the full amount instead of the discounted price so they 'owed' me £50 more than the card transaction amount. PC:
PC: 
Tabs
Registered Shopper
I thought all Companies had to pay back monies owed in the same way as they were first paid?
