Update - coated diamonds! - Page 23





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  1. #221
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    I sent mine to customercare@gemstv.co.uk too ... and typed FOA of Andrew Lovett in the Subject line.


  2. #222
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    Yes mine is the pale cover with amythest bracelet on the cover.
    It says Gems TV, Guide To Gems and Jewellery 2006
    Revised & Expanded Edition.

    First Printed 2006.

  3. #223
    Meeshoo Guest

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    I sent mine to both customercare@gemstv.co.uk and also enquiries@gemstv.co.uk and also put FAO Andrew Lovett in the subject line.

  4. #224
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    This morning I received a reply to the email I sent on Saturday

    Dear Mrs

    Thank you for your email dated 19th December 2009 relating to treatments carried out on several products that you have purchased from Gems TV.

    I have passed this information to our team in Thailand requesting the individual treatments used on these products. as they have to search through a vast amount of products within the archives it may take several days to get a response. I will respond to you in due course.

    Kind regards,

    Andrew


    At least it was a speedy response but have a feeling I won't have any anwers until the New Year.

  5. #225
    Meeshoo Guest

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    I've had a very nice email from Andrew apologising for his delay in replying and promising to get me the missing required information "very soon", as well as investigating all the further item codes relating to my Alexandrites.

    Here's hoping for a reply this week.

  6. #226
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    Aug 2008
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    Looks like i'm the only one who he hasn't replied to then!

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