Hi,
unfortunately, my Elemis TSV from the other week has not turned up
I rang QVC customer care, and they said they would send me a letter to sign.
That arrived today, but it doesnt say anything about me getting a replacement (which I would prefer) or a refund. All it goes on about is QVC chasing the Courier.
Anyone any idea what happens next please?
Will QVC send me a replacement item now, or what?
Many Thanks,
Puzzled,
Karen
unfortunately, my Elemis TSV from the other week has not turned up
I rang QVC customer care, and they said they would send me a letter to sign.
That arrived today, but it doesnt say anything about me getting a replacement (which I would prefer) or a refund. All it goes on about is QVC chasing the Courier.
Anyone any idea what happens next please?
Will QVC send me a replacement item now, or what?
Many Thanks,
Puzzled,
Karen