Your name or email adress:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Create and Craft TV Live at AFCI's Creativation in Phoenix, Arizona AND launching New and Exciting products in their World Wide Week Event


    Toy Story Create and Craft will be once again returning to the Association for Creative Industry's Creativation Show this January; the huge crafting trade show, this year hosted in Phoenix, Arizona. Create and Craft will be broadcasting live links onto both their UK and US channels and via Facebook Live from Phoenix throughout the event which runs from Thursday 18th to Monday 22nd January.


    Creativation is one of the most exciting events in the Create and Craft calendar and showcases over 300 exhibitors which enables Create and Craft to bring you the latest news and trends for 2018 from the comfort of your own home. This is Create and Craft's sixth year broadcasting.....


    Read More.



    Results 1 to 9 of 9
    1. #1
      Join Date
      Dec 2012
      Location
      Blackpool
      Posts
      201
      Post Thanks / Like

      Angry Don't Buy a watch from this channel


      ADVERTISING


      I have always supported this channel but never again, they have the worst customer service that I have experienced in the 12 years of running this site.

      I purchased a watch just before Christmas, it keeps losing time everyday, I thought no problem with Shopping Telly, so I asked for a refund, first of all the Customer Services would have IMO trouble knowing what day it was let alone help any Customer. She kept telling me about the 14 days to return it, I kept saying it was faulty, I just gave up in the end. I was then phoned by a Customer Services manager who was reading from the same script, although she said she would have a word with "The Watch Commander", yes I know what a stupid name, anyway he agreed to give me a credit note but not a refund. OK maybe I am too hot headed but I have no intention of ever shopping with V Channel again so a credit note is not what I wanted.

      Rant Over!
      Thanks carrots, Turandot, historymystery, shopperholic thanked for this post
       

    2.    Tune into Price Crash - Sky Channel 677


    3. #2
      Join Date
      Jun 2009
      Location
      Fareham, Hampshire
      Posts
      2,012
      Post Thanks / Like

      Default

      Not a rant Graham. You were treated badly and you are quite rightly annoyed. Did they offer a replacement or to fix the watch or did you not want either?

      Take care bud,

      PJ
      Likes historymystery liked this post
       

    4.    Advertisment


    5. #3
      Administrator Guest

      Default

      They offered a credit on the account but was so annoyed by that stage decided to cut my losses rather than send it back to LA.
      Likes historymystery liked this post
       

    6.    Advertisment


    7. #4
      Join Date
      Jan 2011
      Posts
      42
      Post Thanks / Like

      Default

      Quote Originally Posted by Graham View Post
      I have always supported this channel but never again, they have the worst customer service that I have experienced in the 12 years of running this site.

      I purchased a watch just before Christmas, it keeps losing time everyday, I thought no problem with Shopping Telly, so I asked for a refund, first of all the Customer Services would have IMO trouble knowing what day it was let alone help any Customer. She kept telling me about the 14 days to return it, I kept saying it was faulty, I just gave up in the end. I was then phoned by a Customer Services manager who was reading from the same script, although she said she would have a word with "The Watch Commander", yes I know what a stupid name, anyway he agreed to give me a credit note but not a refund. OK maybe I am too hot headed but I have no intention of ever shopping with V Channel again so a credit note is not what I wanted.

      Rant Over!
      Oh dear I should have listened. I bought a watch for my husband in November 2014 and it has stopped working. It may be just the battery, but even so I do not expect a new watch to have a battery that only last two months when it cost 200 . If I take it to be fixed then I am letting them off the hook. I e-mailed them two days ago and have no reply. I have e-mailed them again today. I suppose I will have to ring them. I imagine that the response will not be good. This shows the problems with buying from abroad, you can't get hold of them easily and I think they feel immune from what we can do. Anyone got any advise?

    8.    Advertisment


    9. #5
      Join Date
      Mar 2015
      Posts
      2
      Post Thanks / Like

      Default

      Thanks for sharing this with us . It will help us to shop with V channel

    10.    Advertisment


    11. #6
      Join Date
      Jun 2008
      Posts
      985
      Post Thanks / Like

      Default

      They are based in USA arent they, so i presume USA law applies which is pretty poor compared to UK consumer laws :(

    12.    Advertisment


    13. #7
      Join Date
      Aug 2014
      Posts
      6,420
      Post Thanks / Like

      Default

      I've seen that horrid Liz Fuller on this channel, she was the one who sold the ring Auction World ripped me off with and apparently she knew there was something dodgy about Auction World but never spoke up, leading to of course thousands of people getting ripped off, so I'd definitely stay away from anything Liz Fullofherself related.
      Likes historymystery liked this post
       

    14.    Advertisment


    15. #8
      Join Date
      Feb 2015
      Posts
      3,129
      Post Thanks / Like

      Default

      Another example of sharp practice from a shopping channel.
      Last edited by historymystery; 10-05-2016 at 08:35 AM.
      Likes shopperholic liked this post
       

    16.    Advertisment


    17. #9
      Join Date
      Jun 2016
      Posts
      8
      Post Thanks / Like

      Default


      ADVERTISING


      I'll definitely keep all these in mind to be sure I get my money's worth.

      ------------

      Amazon Singapore

    18.    Advertisment


    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •