Received item 801000 yesterday; only used it once and haven't decided yet if it's a keeper or not. First impressions: large head is smaller then usual for these types of upright vacuums. Also, it would have been handy if the electric cord could be wrapped around two hooks on the back of the vacuum. Seems powerful, but I will use my 30 day MBG, to try it out. Neither of these two points would cause me to return it.