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    BROWSE THE SHOPPINGTELLY.COM FORUM AD FREE - CLICK HERE

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    1. #11
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      Has anyone had any luck sending an email to them via their online " contact us" email form?
      I've tried half a dozen times to send this off but every time got a " this service not currently available" notice

      I'm not on Facebook so can't shame them on there about this.

    2. #12
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      Quote Originally Posted by Breeze View Post
      Has anyone had any luck sending an email to them via their online " contact us" email form?
      I've tried half a dozen times to send this off but every time got a " this service not currently available" notice

      I'm not on Facebook so can't shame them on there about this.
      I guess the only way would be if someone linked to this thread on Q's FB, if it were possible or practical.

    3. #13
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      Quote Originally Posted by Breeze View Post
      Has anyone had any luck sending an email to them via their online " contact us" email form?
      I've tried half a dozen times to send this off but every time got a " this service not currently available" notice

      I'm not on Facebook so can't shame them on there about this.
      webmasteruk@qvc.com works for me but there are others
      Thanks boffy thanked for this post
       

    4. #14
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      Jul 2008
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      Quote Originally Posted by Akimbo View Post
      webmasteruk@qvc.com works for me but there are others
      thats the one i used to use when i had queries...now i don't order i don't need the email address

    5. #15
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      Mar 2010
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      Breeze that increase in price is unacceptable, is this allowed?I am sure not, you ordered a product at a certain price and they should honour that.To be made to feel you are telling porkies adds to the insult.I am moving away from QVC as there is plenty of alternatives with better service.Good luck I hope you get this resolved to your satisfaction--for 6 they could loose a customer.
      Thanks Breeze thanked for this post
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    6. #16
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      Feb 2011
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      Quote Originally Posted by yorkrose26 View Post
      Ah but as they are keen on pointing out time and time and time.... immemorial the call centre is 'award wining', this could have course have been back when 'Adam was a lad' and they just use that to try and evoke that the award was won recently, when in actual fact it was 20 years ago (I don't know the veracity of that statement as I don't know when the award was won) and they are just 'harking back' to former glories!
      A trivial fact - - - - Time Immemorial is actually the year 1189 in English law
       

    7. #17
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      To add insult to injury they never contacted me to say the price charged would be higher. Surely that can't be right, to take a higher amount without notification to ask if I still wanted it at the higher price?
      I just wish I'd kept the order confirmation email which I seem to have trashed.

    8. #18
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      Jun 2008
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      I can't believe that they don't keep a record of an item's price at any given time and date. They can certainly see the exact date and time you ordered. That said I've had to argue over an OTO that was shown with free p&p on air but came up with postage charges when I ordered on line. I took a photo of the show anticipating an argument. It still took a string of emails for the numpty to realise what I was saying, insisting that the OTO price only lasted for just that specific hour! Finally I got may postage refunded but I think when they read an email they latch on to a key word and fire off a template response! Even a good outcome leaves one frustrated!
      I don't suppose there's mention of the item number of this forum; say a thread about it or mention of it's price that day? I know QVC won't say it's reliable evidence but it's worth doing a search maybe? Good luck!

    9. #19
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      Sep 2013
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      Quote Originally Posted by stratobuddy View Post
      A trivial fact - - - - Time Immemorial is actually the year 1189 in English law
      I don't think it's a trivial fact..... I think it's a fascinating fact!!! I had to look it up on Wikipedia.
      Likes stratobuddy liked this post
       

    10. #20
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      Dec 2013
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      Have they altered the price on your order status on your account. If they have done that, then that's not acceptable.

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