There's a very good post by a disappointed customer, that highlights the T&C's "wriggle" that Gemporia has about getting an item that - to a fair-minded shopper - bears little resemblance to what was advertised.



Clause 3 has the words "vary slightly". If money was no object, I'd test this in court by recording, say, a multi-colour sapphire or tourmaline show & seeing what I actually received (e.g. five colours or just two).

Old hands know that you take a gamble with such pieces but I heartily sympathise with the lady.