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I am aware that african turquoise is a type of dyed jasper and JM always point that out when any of it is sold but from what I've read american turquoise should be true turquoise and at no time was it ever sold as anything else.

not the first time The jade incident isn't the first time that JM has mis-sold items. A few months ago I bought a 3 strand pack of what was described as "american turquoise" only to be emailed a few weeks later to be told it was something else ( can't remember what and I must have deleted the...

Just logged on to both rocks and gems and logged straight off again ..... christmas trees and silly hats on both channels !!!! Was only yesterday that it was fireworks and bonfires. For me christmas should only start in december or at the start of advent at the very earliest..... there are...

just posted this on rocks... totally unacceptable I'm aware that lots of customers are dismaying about the legnth of time it is taking to process returns, myself included and I must admit that this is one of several reasons why I don't log on and buy as much nowadays. I have just received 3...

I'm aware that lots of customers are dismaying about the legnth of time it is taking to process returns, myself included and I must admit that this is one of several reasons why I don't log on and buy as much nowadays. I have just received 3 emails telling me that the returns from 3 different...

Well I obviously live in a different north west to you ... i don't feel intimidated or at risk when I go out wearing my jewellery but then again I am hardly likely to wear the kind of items Steve showed . They were way too elaborate and over the top for me too. I prefer much simpler designs with...

hit and miss I've had 3 parcels delivered in the last week by home delivery network. The first one I received was last thursday and I'd only placed the order on tuesday !!. the other 2 were older orders , one I was told I'd receive last fri (by text message with a tracking number) and which I...

It appears that I could be alone in this but I've never had any problems logging on and staying on and sometimes its been on the full 12 hours !! ... not that I'm sat in front of the PC all that time, I'm usually just listening whilst doing other things. I live in a village with no cable and...