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Hoooray for the rabbit heads!!! Gems has truly turned into Alice in Wonderland...

Did anyone notice that recently Gem Collector has shortened hours: 6-9pm? Management and Steve have gone back on Price Promise guarantee and free ring sizing. So what will they cut next? Has the good ship Gemporia sunk a little deeper into the waters of insolvency?

Has the rabbit's head been on recently? It kinda grows on you!!!

And reselling returned items at a higher markup! Have you seen how much higher prices are for returned Argyle, Canadian and IF diamonds? Plus the much higher prices for new range of diamond rings are ridiculous, £699-799 for half carat of white diamonds set into cheese wire gold weights....

Hi Imogene Thanks for response, will tell mum about diamond company.

Mum watching auction on IF diamond ring just now (break from unending shoddy jade) and heard presenter repeatedly say she was goin' to look after buyers with better price than current £699. She kept waffling ring was sold out in all sizes except n-o. After going on for few minutes, she suddenly...

Are they really sold to genuine buyers or is Gems doing dishonest sell tactics again i. e. making viewers think items are more rare and valuable than they are and they are missing out them? Also all the settings and stones appear the same as when Debbie was on Rocks & Co.

Was the rabbit head on the show?

Too right! Gems is in the poo because they are ignoring the very customers who helped build and strengthened the business in the past. Gems not only ignores customer opinions but employs questionable practices i.e. selling substandard gemstones (fissure filled and heated, low grade stones) as...

Steve hasn't appeared or updated on better practices (i e ditching unending jade), aside from his one appearance to announce shorter refund times. Fact that nothing else has improved, that the 3 amigos still dominate most shows with their boring waffling, keeping the worse female presenters...

Agree wholeheartedly with your view of Gemporia's current tactics: "Stop the lies, games and tricks. If your wares are so good, then you don't need the "computer problems, but we'll honour the wrong price", the "rogue gallery staff" allegedly underpricing items, or the "OMG, management are...

Agree wholeheartedly with your view of Gemporia's current tactics: "Stop the lies, games and tricks. If your wares are so good, then you don't need the "computer problems, but we'll honour the wrong price", the "rogue gallery staff" allegedly underpricing items, or the "OMG, management are...

Paid with debit card. Thanks. Len

Thanks will tell mum.

Oh, Mum sent returns back with RM next day delivery. Len

Hi Thanks for your suggestion, mum didn't get recording of resale of item but a friend working there (left now) got date, time and price of item resale. Will that help?

Thanks, will tell mum about this idea. How should she word letter? Len