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After trialling a Bose music system, we've decided it's not for us, (found something better..) so now need to return it. I've never had to return a heavy item before, can anyone tell me what happens? I know I have to phone up but what will they want me to do with it? I'd much rather send it back...

Am I the only one to find these pointless? A whole day of craft, fashion, beauty, gems etc seems counterproductive to me. Even if you are a fan of the theme you're hardly going to sit and watch all day and it's so boring when it's not for you. A couple of hours at a time seems more than enough...

I placed an order on 16th June that was shipped on the 17th. It never arrived. I emailed to inform them, filled in a form, sent it off 1st class post on Monday but not a peep from them. How long does it take for them to make contact? Is it time I chased it up or do you have to wait for the...

Hey Yaz, saw this and thought of you! 4 easy pays too! Link doesn't seem to work so it's item 758182.

Has anyone bought Rockport from QVC or anywhere else for that matter? How does the sizing come up? I'm after a pair of the washable trainers but don't want to be bothered faffing about ordering two pairs. MTIA. :spider:

Just looked on the website and Gav will be on TV Friday, Saturday and Sunday 8-10pm and Sat, Sun 10-Midday. Any questions for him? :spider:

Pretty much as the title says really. I placed an order yesterday for something I can get cheaper elsewhere. I can't see anywhere online to cancel. Can I cancel and do I have to phone up to do it? MTIA

Finally plucked up courage and ordered my first piece, a hemimorphite ring a week on Sunday, still no sign of it being delivered but hey, I wasn't expecting a miracle. I then ordered a kyanite ring but as I'd checked out my order quickly as things can go walkies, I had to start another order...

Well folks, after a catalogue of errors and an evening of gentle teasing, I'm out of the closet and singing the praises of Rocks TV with the rest of you. I had a nightmare early on, couldn't get on the site, then couldn't always log in (probs my end I hasten to add), so my alter ego Mulva was an...

As all I seem to have done lately is moan about various aspects of gems I thought I'd give credit where it's due. After kissing a lot of Patroke frogs, my Prince has finally arrived. I bought this at a better price than I expected and it is just gorgeous. I've bought it with my eyes wide open...