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Did anyone like the contents of their mystery bags? Chloe was selling them with promises that they were all going to be good stuff, every one containing a 50ml Argan oil plus a scarf and a piece of jewellery, and she showed lots of examples of what was going to be in them, all very acceptable...

I received a package from TJC today which puzzled me as I hadn't ordered anything, opened it and inside was a pretty little silver charm of a spoon with a lobster claw fastening and a Valentine's card. Somewhat late, but I was really pleased. I wonder if every customer got one.

Here's what happened next. I was sent a new authenticity card showing the weights exactly as advertised and I accepted this, although still with a niggling feeling that the tanzanite looked smaller than I expected, but it's difficult to compare carat weights when the cuts are different , and...

Result! Got an e-mail to say the authenticity card was probably wrong and they will send a new one, then had a phone call to arrange for the ring to be collected for an assessment. I'm happy with this, it will settle any doubts.

I bought a "One to own" on tanzanite day, shown as being a ring with one carat of AAA tanzanite and 0.53 of diamonds. When it arrived. it was certainly a beautiful ring and the invoice showed the details as they had been on screen, BUT the authenticity card showed that the tanzanite was only...

I've used Protocol capsules for a long time and have been waiting for another POTD, but have a horrible feeling that it's not going to happen. I saw that they were selling collagen capsules by Elizabeth Grant, but I don't want to get these as they contain added vitamins A C and E and I already...

What's your opinion of Spectrum Noir pens? I bought them a few days ago and have used them with the recommended paper and already one, a green one DG2, has run out of ink after about 3 square inches of coverage. I also find them terribly difficult to open---O.K.,I've got arthritic hands but even...

I saw the show for Eternal Silver watches and wondered if anyone has any experience of this brand. They looked lovely, simple and classic but looks don't always mean good quality. I looked on the net but could only find one stockist, and the makers website showed prices about twice those charged...

The last lot of plants I had were dreadful. It was a POTD with fuchsias, upright and trailing begonias and million bells. It didn't arrive and after several weeks I contacted customer services---India of course---who said ring back in a week. Blow that! I e-mailed them instead and eventually a...

I tried to buy some more M.Asam Day and Night cream from IW (it's wonderful ) but got the message up to say it was no longer being sold. I was so disappointed as several friends had asked me to get some for them as well. Anyway,I e-mailed M.Asam and got a very nice reply back straightaway to say...

I love my halogen oven and use it all the time.I don't find I need a cookery book for it,just use it at the same temperatures as a normal oven.With most dishes, you can tell by looking through the glass when they are done .I find I mostly cook at the 200 setting and things seem to take about the...

I've used Eureka on the car--very good but don't do it when the sun is full on the car or it's hard to buff it up. On windows it's absolutely brilliant,gives a lovely shine and there are none of those annoying smeary bits when the sun shines on the window. I've tried it on a greasy hob and it...

Brilliant! I haven't got Sky and had to watch Create and Craft in tiny format on the computer so this will be great.

I bought the earlier version of this and it was quite slow in coming,but there was a letter of apology included and two free packets of mixed salad leaves as compensation.The potato plants are enormous by now and nearly ready for cropping---can't wait to see how much they have produced. I've...

Plants You don't have to buy from IW. They are supplied by Garden Bargains who have their own website.

I wish IW would do something about what appears on the on-screen tv guide. At one time it used to be reasonably accurate,but now it's hardly ever correct.For the past few days ,it's been promising us EasiYo four day deals,Belly Buddy pick of the day and numerous other similar delights ,none of...

I had a phone call from IW this morning saying that as I was such a loyal customer(!)they'd like to offer me a special deal, firstly on n-virosphere essences and then on a craft kit .I declined the essences instantly then listened to the craft "offer" which sounded suspiciously like the...

I've bought these on the "buy one,get one free" offers and like them a lot.I usually cook some sliced chicken breast or lean pork and then just add a sachet of the sauce and serve with naan bread and a salad.They taste good,spicy but not too fierce. I've given a couple of sachets to friends to...

I received the Eureka cleaner yesterday,having bought it not for the car but because they said it was good for doing windows and BOY it's great.I've got huge patio windows in this house and they are brutes to clean because,no matter what I have used,when the sun shines directly on them they are...

I love all the M. Asam range and use nothing else now except for the Protocol moisturising gel at night. It feels lovely on the skin,comes in generous sizes and works as well as any of the much more expensive ranges that they sell on QVC.The Magic Finish is especially good and stays on all...