Over the 17 Years of ShoppingTelly.com and the 11 years of CraftTelly.com I have forwarded numerous complaints to my contacts at Ideal World and Create and Craft, recently I have been trying to receive a reply from the Managing Director of Create and Craft, I have sent many emails all have gone ignored and have not received a reply for 59 days. With this in mind I don't feel comfortable taking ownership of customer complaints, I hope that you will understand but I would not like to let anyone down.

If you are having any problems you can of course continue to post them in this forum.