Dyson TSV 13/10/19

Millie's Mum · Dec 10, 2019

jordie_tart said:
just tried to register my dyson v6 and according to the dyson website it is a REFURBISHED v6 !!!

Ive checked the website - no mention of this being a refurbished product ???

anyone else registered thier dyson and had similar experience ?

That is surely illegal to sell a refurbished item but not mention it anywhere??

alter ego · Dec 10, 2019

Millie's Mum said:
That is surely illegal to sell a refurbished item but not mention it anywhere??

You'd have thought so but this is QVC we're talking about.

Does anyone know what our rights are over this?

jordie_tart · Dec 11, 2019

Rang customer services they sounded surprised.
theyre going to send out a new replacement product, and I can return my current dyson after it arrives and they will collect

- lets see if the replacement one registers as new or refurbished ??!!

Akimbo · Dec 11, 2019

I wonder whether Dyson were hoping to offload their refurbs? Whoever's to blame it's another PR own-goal for QVC if it's widespread and hits social media!

Dyson TSV 13/10/19

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