Update on my parcel pick up fiasco
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  1. #1
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    Default Update on my parcel pick up fiasco

    Just to refresh your memory.
    I have been trying to have two large boxes picked up for return since christmas.

    emailed them through the "contact us" facility on their site 3 times... NO REPLY to any of them.

    I phoned and spoke to an agent who arranged a delivery...... DID NOT TURN UP

    I wrote to MD who got a CS rep. to phone me and arranged another delivery.......DID NOT TURN UP

    I wrote to Newspaper who contacted their PR dept. They gave me a dedicated adviser to sort thing out. She phoned me and arranged yet another delivery ........THAT DID NOT TURN UP.

    I phoned her and she arranged another delivery with another courier for today. AND GUESS WHAT???????

    THE FERKING PARCELS ARE STILL SITTING IN MY HALL





    AARRGGHHHHHHH!!!!!!!!!!!!!!!!!!!!!!

    WHAT NOW????????
    The rep is going to phone me tomorrow to make sure the pick up went ok.
    I promise I will try and be polite and calm when I speak to her:54::54::54:

  2. #2
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    LOL teddy!! I know I shouldn't laugh, but that was funny!!

    They're a bunch of incompetent ninnies!

  3. #3
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    I would be raging by now, I'm sure I've heard somewhere when you get treated like that you can keep the goods and get a refund or maybe it was charge them for storage lol.





  4. #4
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    Yes, threaten them with being charged 10 per night per box storage.

    Won't be long before you legally "own" the goods :13:

  5. #5
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    What a fiasco.......dare I ask if you got a refund? :6:

  6. #6
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    Quote Originally Posted by Mommabear View Post
    What a fiasco.......dare I ask if you got a refund? :6:
    U R joking?????????????:52::52::52:
    I did ask for my refund to be processed immediately due to the length of time ,but that was refused.

    Lottie ,I like the idea of charging them storage.
    HMMMM!!!!! let me see......,76 days,and counting, @10 per day. 760WOWWWW I could go on a lovely holiday :14::14::14:

  7. #7
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    Quote Originally Posted by teddybear581 View Post
    U R joking?????????????:52::52::52:
    I did ask for my refund to be processed immediately due to the length of time ,but that was refused.

    Lottie ,I like the idea of charging them storage.
    HMMMM!!!!! let me see......,76 days,and counting, @10 per day. 760WOWWWW I could go on a lovely holiday :14::14::14:
    I did think it was a longshot :27:

  8. #8
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    Hi Teddy,

    Here is something interesting I found for you from Citizens Advice

    http://www.adviceguide.org.uk/index/...bandoned_goods

  9. #9
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    Dare I ask wht you purchased?:55:sorry nosey :)

  10. #10
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    Quote Originally Posted by Rentochops View Post
    Dare I ask wht you purchased?:55:sorry nosey :)
    Yip, one was the halogen oven with the fixed lid. I found I couldnt open it coz I don't have enough height under my wall units,
    The other one is a pack of two electric "cookshop" pans that I actually cancelled as I read on here that they were sooooooooooooooo big that a normal kitcken has no space to store them.
    So as you can imagine the boxes are quite big........just as well my hall is bigger than my kitcken:54::54:
    OH! by the way, its 1.30 am and I am sitting up ....'
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    'well you never know the couriers might have a night shift on and I wouldnt want to miss them :53:

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