Serif hours have never been the same since we lost Michelle Jackson Mogford. I am watching the new representative and she is hopeless, She has just spent ages mucking about with glue to make a tiny bag a four year old could have produced. She doesn't know much about Craft Artist 2. She can drag and drop and make things bigger and smaller. That is about it. I used to learn lots of techniques and tips from Michelle. Does anyone know why she left. Did she go or was she pushed?