I am an idiot. I bought something from Gemporia although every time I buy something from them I end up facing more hassle than their products are worth it. This time Gemporia says they have dispatched my parcel to DPD while DPD says they haven't receive my parcel yet. And this has been like this for almost 24 hours. The call centre told me that they have called DPD and they definitely have my parcel. When I called DPD they said Gemporia has given me incorrect information because they don't have my parcel. It's never smooth sailing with this lousy company. Again, I am an idiot.