Easy Pays....

[Brissles]

Should not be on a default setting when ordering.

I have just received a reminder for my second payment for an item that was on 2 easy pays. I had to check in My Orders to find what the hell I had bought to warrant 2 payments ! Clearly because I had not 'ticked' the full payment box it automatically went on to easy pays.

Ok, its down to me to be more observant, BUT surely its a deliberate action if you want monthly payments - which I don't want and never have, so I'm very annoyed that on the ordering system the default is for multi payments.

 

[Lemonpop]

Should not be on a default setting when ordering.

I have just received a reminder for my second payment for an item that was on 2 easy pays. I had to check in My Orders to find what the hell I had bought to warrant 2 payments ! Clearly because I had not 'ticked' the full payment box it automatically went on to easy pays.

Ok, its down to me to be more observant, BUT surely its a deliberate action if you want monthly payments - which I don't want and never have, so I'm very annoyed that on the ordering system the default is for multi payments.

I don't know if it's changed Brissles but when I last ordered I used Qcut and on there it did say the item was available on easy pay and to press whatever number if you wanted that option.

 

[donna255]

Online it is different automatically easy pay, and you have to tick the box to pay in full. I prefer QCut myself and use it.

It is like Amazon, you have to tick the box or get signed up for Prime, though a quick call, and they stop it.

People now are in a rush and the companies count on them not reading the small tiny little line and the little box on screen.

I got my re register to vote in the post at the weekend and halfway down the page the little box to opt out of making your details available to others. I always make sure to tick as that is how the companies get your number and phone easy bought phone numbers and bang Your Windows is infected and the nice man/woman in India wants to help you.

 

[Kathy]

Should not be on a default setting when ordering.

I have just received a reminder for my second payment for an item that was on 2 easy pays. I had to check in My Orders to find what the hell I had bought to warrant 2 payments ! Clearly because I had not 'ticked' the full payment box it automatically went on to easy pays.

Ok, its down to me to be more observant, BUT surely its a deliberate action if you want monthly payments - which I don't want and never have, so I'm very annoyed that on the ordering system the default is for multi payments.

The same thing happened to me and like you I couldn't remember asking for easy pay. I will be more careful in future, should I order again.

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[Brissles]

Yes I always used Qcut in the past, but it appeared to go all to pot when covid started, so I went online. Clearly if I bother to order anything else, I'll go back to the tried and trusted method.

 

[stratobuddy]

I had the same, ordered something and only after I'd confirmed did I find out it was on EP, which I didn't want.

 

[Toril]

I never use EP but when I got my iPad my first order was on EP, which I guess was on default. I rang CS and they changed it to a single payment. I now always change the payment by clicking on “edit” when placing an order.

 

[ERICS MUM]

I suspect this is deliberate on their part, to show future income on their balance sheet.