In the online 'extended hot picks' section they are touting 'Marvins Magic Drawing Board' - it has 18 reviews with an average of 1.3 however all but 2 of the reviews give 1 star, and have to be universally the worst set of reviews I have ever read. It's not even as if the reviews are about anything subjective such as a patterned garment that some people would love and others hate; people are saying the item doesn't work -poor regard for what their customers have experienced. Other companies (eg Cath Kimdston) take the trouble to add an online response - why don't QVC with their 'award winning' customer care do this? Perhaps because they can't excuse the inexcusable! I really pity those poor souls who will see the slick onscreen demo and not have access to the Internet to check out the reviews.