She had some good comedy value. I personally wish they'd get rid of Chloe Marshall, the silly, shouty old bag! Her gnarled hands make her look about 104. It's like viewing the freakish opening of an Egyptian sarcophagus and seeing a ring on an embalmed mummy while being shouted at and slightly patronised by a Notting Hill resident!
I find Ellis a bit irritating,but quite like Chloe. She does lose it from time to time ,although sometimes she overdoes it, as in when she is convincing customers she has had it out with the managers about prices and has gone over their heads to drop them lower .She gives the impression she is about to be sacked.Cant work out if she really is fighting for lower prices or its a sales ploy.