Please just think before buying from Rocks&Co I am waiting for an quite an expensive refund - day 30 now I have rung up customers services and been told that refunds are now as a credit to your account with them and not credit back to your original payment method what!!!! I have complained about this and they said this is there new terms and conditions and if I want my money back as refund I have to write to them and once agreed by them it will be 7 working days after then before I receive my money back - this is terrible!!!, I wonder if this company will be around for much longer, really worried now if i'm going to get my money back. I have asked to speak to someone in charge but been told I will be unable to do this as they are 'very busy with their current clearance' I have shopped with this for quite some time and no longer after this so please think before buying from them. Oh and reason why website is down is because they are updating the terms on conditions on there.