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Hello Ally, Just wanted to wish you welcome as well. I am glad that you got it sorted. I know how living on an island makes even the simplest things more difficult! We lived on the Isles of Scilly. Anyway, welcome again, hope to chat with you soon. xx
 
:1:
hi Ballerina. Thanks for the welcome.
It's a pain living on an island isn't it? the amount of trouble getting services, bt, broadband, parcel deliveries...:31:

Anyway, I'm pleased to say, I got my refund today. It only took six days.
Smashing, so I can now carry on shopping!

A big thankyou to gem for guiding me in the right direction, and of course Percy for sorting it all out for me.

A x
 

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