Returns

Mommabear

VIP Shopper
Just noticed this......

'We understand there may be a time you wish to return an order – that’s why we’ve made it easy to return for a refund or exchange. We are proud to now be working with Asda and their amazing ‘toyou’ service, making it easier to return than ever before! What’s more, this new toyou service is FREE until August 31st 2016.'
 

Mommabear

VIP Shopper
They're playing it now for a second time as they've got mic problems.........
 

shopperholic

VIP Shopper
LOL. What a useless organisation.
Yes, just like QVC, the American/multi national/global organisation that couldn't even manage a next day delivery service :mysmilie_17:
 

shopperholic

VIP Shopper
Just noticed this......

'We understand there may be a time you wish to return an order – that’s why we’ve made it easy to return for a refund or exchange. We are proud to now be working with Asda and their amazing ‘toyou’ service, making it easier to return than ever before! What’s more, this new toyou service is FREE until August 31st 2016.'
Maybe it was a service that was just on trial till then to see if it works, because I received an order this morning and it had a free returns slip in, mind you who knows. It's only £1.49 to return things if you order a Collect plus label anyway so no biggie.
 

Mommabear

VIP Shopper
They've quietly extended it till the end of November :mysmilie_481:
 

Wirral70

VIP Shopper
They've quietly extended it till the end of November :mysmilie_481:
If it costs £10 to get a Space Diamond delivered then how much do they want to return it when some punters inevitably realise that they're crap? Another £10? Perhaps a modest £8?.

This lot really are schlocks aren't they? Of course the returns were never free to begin with given their postage cost hikes so they're definitely not free now ha ha.

What do they spend all that money on that they surely rake in from their totally unprecedented use of 09 Premium Rate Order Lines? Maybe Daisy Eldridge is an expensive designer to hire? :mysmilie_59:
 

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