Social Media - That was an eyeopener

maymorganlondon

VIP Shopper
Someone has posted a photo on FB, of a pair of manky old black trainers they have received as new.
Seems someone has kept their new pair, and returned old ones to Q, which have been sent out to the unfortunate customer.
Quality control ??
That is outrageous! Both on the customer, whose account should probably be closed, and on Q's checking process.
 

SisterBliss

Well-known member
That is outrageous! Both on the customer, whose account should probably be closed, and on Q's checking process.
Were they just random shite trainers, or maybe sketchers, worn for the 60 days, & then returned ?
 

Twilight

VIP Shopper
Someone has posted a photo on FB, of a pair of manky old black trainers they have received as new.
Seems someone has kept their new pair, and returned old ones to Q, which have been sent out to the unfortunate customer.
Quality control ??
My comment about these was posted here on Thursday & I'm surprised the post is still on the Q's fb page because they don't like bad publicity. I hope the customer also complained to the executives, what a tatty company.
 

Twilight

VIP Shopper
'You need to change your graphics, still coming up with gifts can be returned up to 31st jan. 😄'
Q's reply:
'Thanks for highlighting this to us Tanya! - Jen x'

What a shambles.
 

Forum statistics

Threads
40,667
Messages
717,923
Members
8,061
Latest member
Thomas
Top
AdBlock Detected

Thank you for visiting ShoppingTelly.com

We get it, advertisements are annoying, however without them this forum would cease to exist.

Members of ShoppingTelly.com can go TOTALLY AD FREE, VIP LIFETIME MEMBERSHIP is just £10!

I've Disabled AdBlock    No Thanks