Cs please answer your phones!!!!!!

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Pinkpussycat

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45 ****** minutes I've been trying to get an answer from you!!! :tantrum: :pPC:
 
I just did the same PPC...and hated it.
they don't answer to emails and they don't get back to you either.
Wonder how many customers they are aiming to lose?
 
Are they playing nice music? rolleye

Edit - just realised it's an old thread ... unless you're still hanging on, Sue ...
 
Hard to believe that Gems once had Customer Services who were second to none - the mighty really have fallen :(
 
~*~Lexxy~*~ said:
not a lady to mince her words is our Sue...:13:

i really hope you've got thru' by now! (& i'm seriously happy i don't work there :54:)
Click to expand...
My thread has been censored!! :YIKES:
LoopyLoo said:
Are they playing nice music? rolleye

Edit - just realised it's an old thread ... unless you're still hanging on, Sue ...
Click to expand...

I hung on for 3 days Loops........:55: well it felt like 3 feckin days!! :YIKES: :mad: :pPC:
 
well they just save me about 130pounds so am not going to get that from them :33:
for that freaking CS and bliddy noisy music
 
but their help says their phone line is 8am-12am 7 days a week,
oh but to wonder about 12am, is it midnight or noon? and if it's midnight, then bl1ddy answer the phone CS!
 
There is a night shift in CS and it's generally a lot easier to get hold of someone late at night and if you are lucky enough to get B**** then you will get serviced excellently. :D I guess all sections can be hit by shortage of staff at some point so maybe that was the reason CS was giving the closed message?? :WHO KNOWS: :pPC:
 

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