Recent content by teekay76

Maybe what Joy meant was that the person who is replacing her happens to be younger but that might not be the reason for her going. I presume they get models through an agency so maybe they saw someone else on the agency books they thought would suit? It is the type of comment people say all the...

I emailed [email protected]

Mistake. I don't spend thousands of pounds with them. I only order things of £30 or under and the return rate is definitely no where near 95% or 136%!! Even though it's all sorted out, it has tainted things for me and I don't really feel like watching let alone ordering.

I've had a reply today from the Operations Director: "Morning Tracey Thank you for your e-mail to Steve, he has asked me to respond on his behalf. I sincerely apologise that your account was closed and without any contact. I am not sure how someone managed to figure out that you have a...

It's all very weird. The only thing in the terms that I haven't done is include the Authenticity Certificates when returning but again that's never been mentioned as an issue.

Can't believe Gems have just blocked my account due to a high return rate. They haven't even attempted to contact me in any way to say it was a problem. I called them and they said my return rate was 136% so apparently I've returned more than I've ordered. I'm waiting for a Manager to call me...

I never bought it but back in the Models Prefer days they did the dial foundation. For those that don't know it, it was a tube of really light foundation and a tube of very dark in one bottle and you change the dial on the front to alter the amount of each shade so you can apparently get the...

I had this happen once with Gems where I got the 'it will be delivered' and "it has been delivered' texts. I asked Gems about it and they said to speak with Royal Mail but to come back to them if I still had probs. When RM looked they said the item had been mis-sorted and so had gone to the...

QVC always used to say that they don't carry products that are tested on animals. Doesn't mean that the ingredients haven't been tested by others in their history of an ingredient I suppose. I don't know what their stance is these days but I hope they haven't changed. My Husband quite likes...

I think the option to use the £2.95 p&p is useful for someone like me who can only afford item of around £30 or so. It saves me money and I'm happy to wait a few more days. At least there's still the DPD delivery option if I want something quicker. Agree the weekend one p&p thing was useful but...

I sent a ring back for exchange as I'd been sent the wrong size. This still says in process even though I had a call to tell me the exchange was on the way to me at least a week ago.

I'd like them to bring back the Sugar bag they did a few years ago. It's the perfect size for me and everything else just seems too small or way to big.

My items have always arrived within the timescale until the Diamonique Bargain Hunter I ordered last Tuesday that still hasn't arrived. I spoke with CS on Wednesday and opened the conversation by asking if the 3-5 days quoted if from the date of order or dispatch and he said from order. They're...

Pink is showing as in stock at the moment and they have loads of other colours listed too but out of stock like purple and gold. I totally want one in purple. Anyway you can read the reviews at...

It was 137121 - Kipling Jeel Shoulder/ Cross Body Bag with End & Front Pockets Says it's out of stock