I've just seen a woman extolling the value of the mbg on Q's FB page. She bought a pair of Moda shoes which were uncomfortable but she persevered and managed to "break them in" before the mbg expired. She went on to say "I know you have to pay return postage but you'd still have to pay for petrol and parking if you were to take something back to the shop" - Well unless her post office is in walking distance, then wouldn't that amount to the same thing? I'm lucky enough to have a local post office, but that's been threatened with closure quite a few times. If it were to go, then my nearest PO is situated within WHSmith in the shopping mall and it's always heavingly busy, and definitely more hassle than returning something to a shop!
Now I don't really like the idea of this mbg, but I can see that it can be useful, especially when it comes down to pricey skincare products as you're not going to be able to tell whether or not they work immediately. Yes it does mean that you can try a £300 hairdryer to see what all the fuss is about, but it could cost you £20 to return it. For me unless I knew I could afford such an expensive item, or would be happy to spend such a large amount on something so mundane, I simply wouldn't bother. As a person who doesn't have money coming out of their ears and who likes to spend wisely, I'll do my research and look up all the independent online reviews, and it saves a lot of money and heartache.
I really dislike the idea of sending things back that are possibly going to be passed onto subsequent (unsuspecting) customers and stuff being thrown away. I'd much sooner return something that I wasn't completely satisfied with within the statutory 14 days, meaning I'd get my postage back, though I'd still have to pay to send it back which is a bit bad really in this day and age.
As for shoes, now for me if they don't feel comfortable straight away, I simply won't buy them. If I order footwear online then always make sure the retailer operates a free returns policy. Footwear is a heavy item and would not be cheap to return. Lets say this lady didn't successfully break her shoes in, then they'd be returned and passed off to someone else who runs the risk of picking up fungal infections and god knows what else, and tbh, the thought just isn't very nice!
So Q, I'd rather you ditched this daft mbg, and simply made yourselves a more affordable place to shop!
Now I don't really like the idea of this mbg, but I can see that it can be useful, especially when it comes down to pricey skincare products as you're not going to be able to tell whether or not they work immediately. Yes it does mean that you can try a £300 hairdryer to see what all the fuss is about, but it could cost you £20 to return it. For me unless I knew I could afford such an expensive item, or would be happy to spend such a large amount on something so mundane, I simply wouldn't bother. As a person who doesn't have money coming out of their ears and who likes to spend wisely, I'll do my research and look up all the independent online reviews, and it saves a lot of money and heartache.
I really dislike the idea of sending things back that are possibly going to be passed onto subsequent (unsuspecting) customers and stuff being thrown away. I'd much sooner return something that I wasn't completely satisfied with within the statutory 14 days, meaning I'd get my postage back, though I'd still have to pay to send it back which is a bit bad really in this day and age.
As for shoes, now for me if they don't feel comfortable straight away, I simply won't buy them. If I order footwear online then always make sure the retailer operates a free returns policy. Footwear is a heavy item and would not be cheap to return. Lets say this lady didn't successfully break her shoes in, then they'd be returned and passed off to someone else who runs the risk of picking up fungal infections and god knows what else, and tbh, the thought just isn't very nice!
So Q, I'd rather you ditched this daft mbg, and simply made yourselves a more affordable place to shop!
