Recent content by billyhaughan

UPDATE 11 days later. I have returned the tablets for a refund and Ideal World have advised me that they have sent the tablets to the manufacturer for a repair. I have told them that I did not want them repaired and they have no authority to interfere with my goods. I have demanded a refund...

Thank you for the time you have taken to help me resolve this matter. I have contacted the UK support line and returned the tablets with a letter demanding a refund as the goods are unfit. It would appear that IW prefer to talk about their terms and conditions and what they normally do than to...

Thanks for that. I have now contacted them in the UK. Much easier to speak to but no news/ resolution yet.

Thank you for your support. Billy

Good advice. Thanks, Billy

Thanks for your support and advice.

Thank you for your support.

I bought 2 tablets for children for Christmas from Ideal World. The first one was faulty out of the box, ie the charging port in the tablet had a poor connection. The second one developed the same fault after 3 days and on the 5th day has shut down and will not turn on. Customer services say...