Search results

HI, I have had the same problems with the automated phone service. What happened to the 'friendly in house call centre staff' they always rave on about. Well looks like they got rid of them for the voice recognising facility and seem to have shot themselves in the foot. The remaining staff...

Hi Guys, Hope you are all fine and dandy. Spoke to my contact at Gems who told me they made alot of staff redundant a couple of weeks ago. Presenters, back room guys and call centre managers and staff. All the nice customer service girls seem to have gone. The remaining staff said they have...

Thanks Huggles Makes you wonder what they are doing. Seems this new manager Tom is just their to quote policy and between you and me guys I think they are struggling - manager have gone or been replaced, presenters gone to Rocks & Co and some old timer CS staff have also gone. Word has it not...

:58:HI GUYS, I HAD THE SAME PROBLEM BUT I THOUGHT MINE WAS A ONE OFF TILL I READ THESE MESSAGES!! CALLED TO COMPLAIN AND SPOKE TO A LAD WHO PUT ME THROUGH TO A MANAGER CALLED TOM WHO WAS QUITE SHORT WITH ME! I WAS QUITE SURPRISED HOW HE SPOKE TO ME AS DID NOT UNDERSTAND FROM MY POINT OF VIEW...

Hi peeps my first time but i couldnt help myself Hi peeps my first time but i couldnt help myself! They sent me a survey but not sure they will tell powers above my reply. During £1 fiasco - i also had my item taken from my basket like you cleopatra. Rang cs was put through to manager. He was...