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Debbie's ring is a deep blue neon paraiba ring (imagine neon blue apatite that is actually paraiba tourmaline, thats why she was offered 10k a carat) - If its so close to the quality Rocks and co sell then why doesn't she wear it on air? Hmmmm? ;) Why? because it's one of the most stunning...

They are in desperate trouble - losing money hand over foot! Scrapped the freeview till 11pm and now scrapped the week day morning shows! returns take forever due to the poor returns system they have in place.. They get very minimal new business and lose old customers because of the shoddy way...

The price Rocks and Co pay for 9k gold was between £12 and £13 per gram in december 2012 (approx the same a jeweller will pay you for your gold in the uk) and between 18-22 for 18k gold (again the same as you'd get for it in the uk) Thats how much Thai gold trades for..

In fairness to Kamal she is a very good customer service operative and would only be doing what she's been advised to do by a manager What i can tell you is if you push hard enough Rocks and Co always give in. Although now Seema isn't running the call centre anymore and Michelle is back good...