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Thank you so much for all your quick responses. I will send the letter back today. I just can't believe you are expected to pay for the stamp to send back a pointless letter, especially when it is obvious they still have the item. How frustrating all this is. The really annoying thing is that...

Hi everyone, I have been reading this forum for a while but I have decided to post today because I am angry. I ordered 2 different sets of yankee candles on the 17th July. 1 of them arrived shortly after but the second set is still missing. I rang QVC on Monday and they told me they would...