Got a card from PO yesterday saying I owed postage on an item, the only think I knew of was a coat which was really late being delivered from QVC that I was awaiting a letter about non delivery for. Well hubbie goes to collect today and yep, I was right, it SHOULD have been couriered but QVC sent it out in the mail by mistake, now whats best way to handle this one? Obviously claim monies owed that was paid out to PO but my hubby says what about parking and petrol to fetch the thing and for me, the 2 week delay. What really irks me is I paid £5.95 for this fantastic delivery and the PO said it cost £2.95!