Sarah Bennett January 2 at 1:44pm Report
I noticed your post on shopping telly and thought i should repsond to you...
Live help and chat will be returning as soon as possible it is just that to get the new website up and running was the main priority. Whilst we are perceived to be a...
Just refreshed the Gemstv Website...It's all dfferent again!!
Does anyone like it!..
I think the new Gemstv website looks awful it's dull and drab and I for one am not impressed with it.. :down:
Last week I sent an email to all people who had used chatroom recently. It seems that many people did not receive the email and I apologise for that.
In the email, I outlined the issues that we were facing with chat and that we were considering what to do next.
Due to the...
:mysmilie_348: Rae...just wanted to thank you for the request hour you did tonight..made a lot of happy customers..me included:mysmilie_698:
I do hope we can all do it again, and other presenters do it too..:mysmilie_696:
Mary, (Mirabelle xxx
:mysmilie_348: Just found out through chat that Rockstv is off air today and tomorrow...
Bumma!! hope they get the new system sorted soon...
Happy new Year all to all at Rockstv and all the chatters...
:) Well Katherine that last week at Rockstv came around far too quick hun! :eek:
No doubt there are going to be lots of tears today at Rockstv..
I know I will shed a few Katherine! I am going to miss you terribly and our little chats..
"Good luck! in your new job! but if you dont like it...
Well you can certainly tell Katherine is no longer in customer services!!!
I've just received a phone call from Charlie (One of the new CS ) saying the call was to remind me of a couple of items in my basket that expire tonight at midnight..as if i didnt know that already, I always wait for the...
:hi: I was so shocked to get an email from the lovely Katherine the other day
to say she is leaving Rockstv within a week, but will pop up now and again to help out in customer service for the holiday period!
I'm so sorry to hear she is leaving, she was the backbone of Rocks customer care, but...
I would just like to say thats Rockstv customer service are the tops!!! :up2:
"They deserve an award as recognition of their outstanding customer care!!
Keep up the great work...:clapping:
Mirabelle xx :40:
A Big Happy 5th Birthday to you all at Gemstv....:cake::glass::beer:
Have a fantastic time with all the celebrations..Heres to another 5years!!..:clapping:
love to you all :heart: Myra & Brian Fabian Bradford West Yorkshire.xx
Also Wishing A big Happy Birthday to Angeline...
lol Chains Hour prices are best prices in specialised chains hour
ha ha lol rofl pmpl you are only saving £1 on the actual web pricing to buy these chains without this so called specialised hour!!!!!!!!...and they are selling too..
Hi everyone, I don't know how many of you feel the chit/chat room "old" Idea is the best way forward for Rockstv... if anything its going backward.
I for one remember the very early days when they had two rooms and "Wiggi" a rocks forum type thing.....that got disbanded too for unruly bullying...