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    Rare, rare, rare a quick refund from Gems

    I have had an e-mail this morning to tell me that my refund has been processed. I sent back a faulty ring, and another that was advertised as a size N/O which is my usual size. I have the same ring in another gem and it fits fine, this one didn't. I sent a covering letter with my returns...
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    Rare, rare, rare a quick refund from Gems

    I have just phoned CS after returning a faulty order on 26th January. When I sent it back, I asked CS how long refunds were taking to be processed (after reading the comments on this forum). The lady I spoke to said about 10 days. I rang today as the item is not even showing as 'returned' on my...
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    QVC Easy Pay Beware charging twice

    Forgot to put that my payment for the Yankee TSV (11th Jan, processed 12th Jan) was taken twice from my account today (18th). I have checked and it hasn't been taken again on an earlier date.
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    QVC Easy Pay Beware charging twice

    I have just found out that I have been charged twice for the Yankee Candle TSV £42.41. I spoke to a lady in CS who told me it's a computer glitch with all orders processed on the 12th January. I explained to her that this double payment may cause me to go over my overdraft limit, and she has...
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    Adina - Rock out

    She'll be 'rocking off' on maternity leave soon...........
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    Evil Gems

    The exact same thing happened to me in the summer when they oversold a ring that I had ordered. I was really disappointed so I emailed Steve and John Bennett. Steve was out of the country, but John dealt with it fantastically well. He checked the stock again and found the ring for me. I also had...
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    New TV request auction facility ??

    I have used this facility. I requested one item which came up as a web auction, and started almost immediately. I didn't buy it as the price was much higher than I had seen it sell for on a TV auction. The second time I requested an item it was offered as a TV auction. I thought the price was...
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    Trouble With Pumps ......... Ojon TSV

    Hi there I'm a newbie to posting on here, but have been reading and enjoying the posts for months!! Thanks to the info on here, I have rung QVC CS and been assured that replacement pumps will be sent out by the end of the week. Fingers crossed...........!!
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    He is grinding my gears!

    Hi everyone!! I'm new to the forum tonight but have been reading threads of interest for a few months now. Just want to say that I really like Alan when he's presenting. He seems like a really nice bloke, very friendly. In fact, I usually buy something when Alan's on........:mysmilie_17:
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