I tried a starter kit for oily/spot prone skin, I had a massive reaction to it after using the cleanser a few times, my face was burning so much that I couldn't sleep and I needed anti-histamines. I don't consider my skin to be sensitive and I've never had a reaction like that caused by any other product. Obviously I can only comment on that one product, and other people might use it or other products from the brand without any problem, but that's what happened to me.